Talk to the Kafei Team
Have questions about table QR ordering, POS integration, hardware setup, or custom plans? Reach out directly to our engineers and restaurant operations specialists.
Direct Channels
Direct Phone & WhatsApp Hotline
+91 9903085026
Instant support for live dining services and quick inquiries.
Email Inquiries & Desk
rikmukherjee1999@gmail.comDetailed proposals, customized kitchen floor plans, and billing queries.
- Live Floor / KDS Emergency: 24/7 Rapid response via phone hotline.
- General Inquiries & Demos: Mon – Sun, 9:00 AM – 10:00 PM IST.
Kafei Engineering & Operations
Kolkata, WB / Bangalore, KA
India
Frequently Asked Questions
Everything you need to know about getting started with Kafei.
Do guests need to install any app?
No. Guests simply scan the table QR code with their default camera app to open the instant digital menu directly in their mobile browser.
How fast can we set up a 15-table restaurant?
Most dining rooms are live within 30 minutes. You can import your menu categories, items, and printable QR standees in an afternoon.
What thermal printers are supported?
Standard 80mm ESC/POS USB, Bluetooth, and network thermal printers print directly from any web browser on desktop, tablet, or mobile.
How do we get emergency support on a busy night?
Our support team is on standby 24/7 for live floor emergencies at +91 9903085026 and rikmukherjee1999@gmail.com.